Restricted Jurisdiction Policy
Overview
BitMEX ceased operating on 23 September 2026.
Previously, BitMEX did not permit trading access to customers in certain Restricted Jurisdictions. Solely for the purposes of fund withdrawal, those restrictions have been lifted. All eligible customers may now complete KYC and withdraw their funds, subject to the exceptions below.
Previously restricted jurisdictions — now open for withdrawal
The following jurisdictions were restricted for trading. All such restrictions have been lifted solely for the purposes of KYC completion and funds withdrawal:
- United States
- Canada
- Hong Kong SAR
- Bermuda
- Seychelles
- Myanmar
If your account was previously blocked or restricted due to your jurisdiction, you may now log in directly, complete KYC if not already done, and submit a withdrawal request. If you encounter any issues accessing your account, submit a ticket via support.bitmex.com.
Sanctioned jurisdictions — restrictions remain
Restrictions remain in place for the following:-
Natural or legal persons, resident or established (respectively) in Cuba, Iran, the Democratic People's Republic of Korea, Crimea and Sevastopol, Donetsk People's Republic, Luhansk People's Republic, Kherson Oblast and Zaporizhzhia Oblast (altogether, "Sanctioned Jurisdictions").
Russian nationals or residents, including such persons trading on behalf of any legal persons, who access our Services from the European Union, unless such customers are residents in the European Union or Switzerland, or dual nationals of the European Union or Switzerland and reside outside Russia.
If your account is restricted, submit a ticket via support.bitmex.com. All withdrawals are subject to relevant monitoring.
Iranian nationals residing outside Iran
Iranian nationals residing outside Iran who are not subject to any OFAC, UN, or EU sanctions designation may apply to withdraw their funds. Customers must demonstrate they are residing outside of Iran. These applications will be assessed case-by-case.
To apply: submit a ticket via support.bitmex.com with your account ID and proof of address confirming residence outside Iran.
Russian nationals in the EU
Russian nationals residing in the European Union or Switzerland may withdraw their funds upon providing documentary proof of EU or Swiss residence (utility bill, bank statement, or government correspondence dated within the last three months).
To apply: submit a ticket via support.bitmex.com.
Contact
For jurisdiction queries: support.bitmex.com
For law enforcement and regulatory requests: support.bitmex.com/hc/en-gb/p/law-enforcement