Request Password Reset

Use this form to reset your password. If you signed up using Clef, please email support instead.

If you have lost your 2FA token, please email us with the subject "Lost 2FA Device" and a verification photo.

This photo must have your face visible, holding a government-issued photo ID and a piece of paper. Write the current date, your BitMEX username, and the word "BitMEX" on this piece of paper.